Whether a ‘Personal Assistant ’, ‘Administrative
Assistant’, ‘Executive Assistant’, this
person is a key member of any organisation.
The actual purpose of this course is to provide knowledge
and skills in professional verbal and written communication
and in the art of developing good interpersonal relationships
Course Recommended For:
Men and women who are currently in an administrative personal/assistant
position and who want to update their skills. This
course will benefit those who want to learn key
verbal and oral communication skills. It will greatly
benefit those who are aspiring to a professional personal assistant
career.
Learning Outcomes:
Apply excellent written and verbal business communication
techniques
Solve work-related issues by applying sound problem-solving
strategies
Identify strengths and weaknesses
File efficiently
Set priorities and schedule daily tasks
Prepare travel itineraries
Co-ordinate meetings/conferences
Write agendas and minutes of meetings
Maintain good working relationships
Project a professional
image.
Topics:
YOUR PROFESSIONAL IMAGE
INTERPERSONAL COMMUNICATION
WRITTEN COMMUNICATION SKILLS
PROFESSIONAL TELEPHONE TECHNIQUES
CO-ORDINATE meetings, TRAVEL AND
FUNCTIONS
RATING TASKS AND SETTING PRIORITIES
MANAGe TIME EFFECTIVELY
PUBLIC RELATIONS
FILING TECHNIQUES
WORKING AS PART OF A TEAM
WHERE TO FROM HERE?
Contact Us :
If you
are interested in this program please call 0421 914 765
or
email me to
discuss dates.
