This
action-packed, and ever-popular course, focuses on the
quickest way to improve effectiveness of leading others,
including self-managed work teams. It provides
the necessary knowledge and skills to step into the role
of the supervisor, excel as a leader and achieve peak performance.
Course Recommended For:
People
newly appointed to the supervisory role; supervisors with
no previous supervisory training; potential supervisors seeking
to develop their people and technical skills; team leaders,
coordinators and those who would like to improve their current
supervisory performance.
Learning Outcomes:
Describe the roles, responsibilities and characteristics
of the effective supervisor
Establish competency/performance standards and systems
Identify different behaviours and analyse how traits contribute
to, or detract from, performance
Sustain a positive environment
Apply effective communication skills
Manage their time effectively and efficiently
Solve problems and make decisive decisions
Control work activities and give instructions that result
in understanding and acceptance.
Topics:
THE CHALLENGE OF SUPERVISION
THE CONCEPT OF COMPETENCY
PERSONAL
PERFORMANCE STANDARDS
HOW SUPERVISORS SET GOALS, ORGANISE
AND GET THINGS DONE
THE ART OF LEADERSHIP
MANAGING TIME EFFECTIVELY AND
EFFICIENTLY
EFFECTIVE COMMUNICATION SKILLS
BUILDING BETTER WORK
TEAMS
EFFECTIVE MEETINGS
SOLVING PROBLEMS AND MAKING DECISIONS
DEVELOP A POSITIVE
WORKFORCE
Longer-Term Benefits:
Implementation of a post-training workplace action learning
project encourages timely and efficient application of
acquired knowledge and skills, resulting in improved operational
productivity and confidence in competent performance.
This course can be tailored for corporate requirements as
an in-house
program.
If you
are interested in this program please call 0421 914 765
or
email me to
discuss dates.
