The Australian National Training Authority (ANTA) created the Frontline Management Initiative as a consequence of the Karpin Report (1995). ANTA’s specially selected team made a substantial analysis of managerial competencies with the aim of developing a set of Frontline Management Competencies describing what high performing managers need to be able to do. After extensive
consultation with industry groups, competencies were identified as being important to managing at the frontline manager (supervisory and upward) levels.

During 2007 the Innovation & Business Skills Australia Advisory Board (IBSA) conducted a major review of the Business Services Training Package and the major decision was made to replace the BSB41004 Certificate IV in Business (Frontline Management) with the BSB40807 Certificate IV in Frontline Management.

NEXT is offering both qualifications in 2008 with the Certificate IV in Business (Frontline Management) being phased out early 2009. If you are currently undertaking this qualification, you may still complete this Frontline Management program with NEXT Training, however, we recommend that you move to the BSB40807 Certificate IV in Frontline Management.

NEXT Training offers the new Frontline Management programs at Australian Qualification Framework levels four and five as competencies towards:

AQF4     Certificate IV in Frontline Management BSB40807
AQF5     Diploma of Management BSB51107

In order to achieve the Certificate IV in Frontline Management, ten (10) units of competency must be successfully demonstrated including four (4) core units plus six (6) six elective units, to Australian Qualifications Framework (AQF) level four.

Contact us for scheduled dates

Please Note:

These are ‘stand-alone’ modules, so you can commence your program on any module! Delivery is on a continual basis, and because we have designed our own interactive resources (always in demand!), we are able to tailor the content to suit your specific needs and/or your organisation’s specific needs and agree to mutually convenient dates.

We would be happy to map your personalised (or group) learning plan/pathway to suit, if required. Simply talk to us.

Who will benefit from this program

This program is recommended for potential supervisors, co-coordinators, leading hands, team leaders and mid-level managers; and anyone requiring the essential skills needed to manage teams effectively.

Recognition of Prior Learning

Recognition of Prior Learning / Recognition of Current Competencies.  If you believe you have had sufficient previous education, training and/or experience in any particular area, you may be eligible for RPL/RCC through components of the program.  Contact an RPL Assessor at NEXT Training Pty Ltd. 

Program Investment:

• The scheduled public training approach consists of a suite of two day short courses and assessment at our training venue once a month, which includes a workplace action learning project.
  
  
• Each program delivered is valued on its own merits, however basic in-house options reduce the course and assessment fees considerably, which is great value-for-money for quality training!
  
  
• For corporate training and consulting, we develop the program to suit your organisation’s needs, offering, within these customised programs, relevant and tangible scenarios and simulations, so that the participants will be able to find a direct relationship between the training and their working environment. This results in helping the participants to transfer their new-found knowledge immediately back into their workplace, which will most definitely increase your organisation’s bottom line.
  
  
• Corporate in-house program investment fees are quoted upon consultation
  
  
• Fees are inclusive of comprehensive training and assessment materials, all resources, delivery and post-service support, lunch and morning and afternoon teas.
  
  
• Discounted group corporate rates apply.

For further information please call 0421 914 765 or email rhonda.stephen@optusnet.com.au